Privacy policy

Geihoku Pharmacy Co., Ltd. (hereinafter referred to as the "Company") recognizes the importance of protecting personal information and handles individual information with care based on the philosophy of "earning the trust of our customers." We will continue to contribute to a safe and prosperous life. In addition, we respect personal information as it forms a person's uniqueness and sense of values, and we will manage the information entrusted to us correctly and safely to build solid relationships of trust. .

1. Efforts regarding personal information protection Our company will carry out the following activities in order to thoroughly enforce our basic policy regarding personal information protection.

- Officers and all employees will comply with laws and internal norms regarding personal information.

・We request our business partners and related parties to cooperate in protecting personal information.

2. Handling of personal information Regarding acquisition, use, and provision, we will clarify the purpose of use at the time of acquisition, and the acquired personal information will be used within the scope of the purpose of use. When requested to disclose, correct, or stop using personal information, we will respond promptly in accordance with the provisions of our privacy policy. We will implement safety measures to prevent problems such as unauthorized access, loss, falsification, and leakage. About our handling of personal information

1. Acquisition of personal information We recognize the importance of personal information, comply with laws and regulations, and do not acquire personal information by false or other illegal means.

2. Purpose of use of personal information Our company uses personal information for the following purposes.

[Purpose of use of personal information related to drugstore business, dispensing pharmacy business, and dispensing support business]

・To confirm applications for various message distribution services and to distribute messages.

・To confirm registration for point services and other membership services and to provide services.

・To understand the usage status of customers and customize or improve the contents of products, services, websites, advertisements, etc. to further satisfy customers, or to develop new services (*).

・To aggregate information obtained by statistically processing personal information and use it as research results or publish it.

・To deliver information about our products, periodicals, digital content, various membership services, and other various services (including push notifications by e-mail and SMS) (*) .

・To deliver the purchased products.

・Cooperating with surveys and applying for various sweepstakes and events

・To respond to requests for participation, applications from customers, and report the results and rewards of the relevant surveys, etc. (*).

・To provide information to advertising distribution companies, etc. (Used for the advertising distribution services of such companies. The information provided does not include information that could identify a specific individual, such as address, name, email address, etc.) (*).

・When distributing coupons and notification information, in order to send information to specified terminals, delivery of coupons and notification information is targeted based on coupon usage status, gender, place of residence, and usage history information. To do this (*).

・To provide benefits such as points based on application usage status.

・To perform reception using photographed prescriptions.

・To provide beauty services such as makeup simulation using photographed facial photo data.

・To respond to inquiries, return products, respond to lost items, respond to questionnaires, and communicate with customers.

・Providing health consultation services, beauty salon services, and other services requested by customers.

・Fulfillment of contracts with customers (including payment collection and product shipping), after-sales service, and accounting processing. ・Providing information to academic research institutes, etc. for analysis for the purpose of research and development of pharmaceuticals and improving the quality of medical care (however, only information that has been processed so that customers cannot be identified) is provided (*).

・Provision of dispensing, nursing care services, and health support services at group pharmacies (offices), etc.

・Know what you need to know to use your medicine safely (history of side effects, medical history, allergies, constitution, concomitant medications, address, contact information in case of emergency, etc.).

・Hospitals, clinics, midwifery centers, pharmacies, visiting nursing stations, nursing care service providers, regional comprehensive support centers, health checkup implementation agencies, administrative agencies such as municipal health centers, comprehensive care prevention and daily life support projects Necessary collaboration with implementers, pharmaceutical companies, etc. and responses to inquiries.

・Unified and continuous understanding among all parties involved regarding medications taken, etc., and medical institutions visited.

・Providing explanations about medicines and conditions to family members, caregivers, etc., and providing information on related products and services (however, only when necessary).

・Information collaboration in electronic prescriptions, electronic medicine notebooks, regional medical networks, etc.

・Insurance administrative work (inquiries to insurers, examination and payment organizations, insurance companies, etc., submission of dispensing fee statements, responses to inquiries, etc.), billing-related communications and mailings.

・Basic materials and related questionnaires for maintaining and improving dispensing and nursing care services and operations.

・Training, case studies, and medical practice for students at our facility (including when online, information will be anonymized).

・Collaboration, provision of information, and research presentations for academic research with joint research institutions and academic organizations (after anonymization, in accordance with related laws and ethical guidelines).

・Outsourcing of sample testing operations and other outsourcing.

・Providing information to external auditing organizations, consulting and reporting to insurance companies, pharmacist associations, lawyers, etc.

・Pharmacy practical training for pharmacy students (including joint implementation with partner organizations). For various measures incidental to the above matters.

*Includes use by analyzing customer purchase history, browsing history, etc.

[Purpose of use of personal information related to recruitment/employment]

・To manage communications (including notification of success/failure) regarding recruitment selection activities (information sessions, written tests, interviews, etc.).

・To create various statistical materials and media.

・To carry out procedures for concluding employment contracts between job applicants and our group.

・To confirm and provide information on applications for events/seminars.

・To request cooperation in surveys and report survey results.

・To respond to inquiries, etc. For various measures incidental to the above matters. [Purpose of use of personal information related to human resources services business]

・To provide information regarding paid employment introductions, temporary staffing, etc., and to contact you regarding these matters.

・To carry out work related to conclusion of contracts with companies to which we are dispatched.

・To perform labor management (payroll calculation, welfare benefits, etc.) during temporary work.

・To request cooperation in surveys, report results, inform about campaigns/events, send gifts, etc.

・To post on the interview page and our group PR page.

・To respond to inquiries, etc. For various measures incidental to the above matters.

[Purpose of use of personal information regarding nursing care services]

・To provide information, guidance, and contact regarding nursing care services, products, etc.

・Contact regarding inquiries, complaints, consultations, etc. regarding nursing care services, products, etc.

・For implementation of management operations such as contracts and billing related to providing nursing care services.

・Providing necessary information to related service providers, etc.

- Cooperation with practical training for students, etc. conducted at facilities, etc. For various measures incidental to the above matters.

(1) Items of personal information that will be jointly used Address, name, telephone number, product purchase history, email address, membership number, point balance, employee number and bank account number of group employees (including temporary registrants)

(2) Scope of joint users [Geihoku Pharmacy Co., Ltd. (including overseas corporations)]

(3) Person responsible for the management of personal data in joint use Geihoku Pharmacy Co., Ltd. Representative Director Ayako Miyamoto 208-4 Kojinbaru, Kitahiroshima-cho, Yamagata-gun, Hiroshima 731-2431

(4) Purpose of joint use Same as Section 2.

4. Matters related to procedures related to requests for disclosure, etc. For requests or inquiries regarding the disclosure, inquiry, correction, addition, deletion, suspension of use or erasure of personal information, etc., or suspension of provision to a third party, etc., please contact the following:

Please contact [Contact for inquiries and complaints].

We will respond promptly within a reasonable range. Please note that depending on the details of your request, you may be asked to pay a handling fee.

5. Regarding security management measures The following are the security management measures that our company takes to prevent unauthorized access, loss, destruction, falsification, leakage, etc. of customers' personal information.

①Organizational security management measures - If we become aware of the occurrence or signs of leakage, loss, or damage to personal data (hereinafter referred to as "leakage, etc."), we will promptly and appropriately respond based on internal regulations, etc. Masu.

・We will confirm the handling status of personal information and review safety management measures, and make improvements if there are any deficiencies. When outsourcing the handling of personal information handled by our company to a third party or jointly using it, our company will select a subcontractor and a partner for joint use that meet the selection criteria, as well as specify in a contract, etc. We will ensure that all personal information is properly handled, and we will strive to prevent leaks from outsourcing parties and joint users, including through appropriate guidance and supervision.

②Personnel safety management measures Our company provides education and training for administrative staff to ensure that they comply with internal regulations regarding personal information.

③Physical safety control measures

・We will clarify the management area and handling area of personal data, etc. and manage it appropriately.

・We will take measures to prevent the theft or loss of devices, electronic media, documents, etc. that handle personal data.

・We will take measures to prevent leaks when taking out electronic media or documents containing personal data.

・Disposal of personal data

- Regarding deletion, we will establish procedures in our internal regulations and implement them appropriately.

④Technical safety control measures

-Access control limits the information systems that can handle personal information databases, the range of information that can be accessed in conjunction with personal data, and the people who can use the information systems.

・We will introduce a mechanism to protect information systems that handle personal information from unauthorized external access or software.

・We will take measures to prevent the leakage of personal data due to the use of information systems and operate them appropriately.

⑤ Understanding the external environment When handling personal data in a foreign country

(including the use or outsourcing of cloud service providers located in foreign countries), we will take appropriate measures necessary for the safe management of personal data after understanding the personal information protection systems of the foreign country. . For specific country names and personal information protection systems in each country, please see below.

Please contact [Contact for inquiries and complaints].

6. Provision of personal information to third parties In order to protect your personal information, we will manage your personal information appropriately and provide it to third parties except in the following cases. We will not disclose or provide any information.

① Consent of the customer If the customer has consent

②Legal requests If we are required by law to provide your personal information to a third party, or if we are at risk of incurring legal liability, we may disclose your personal information.

③ Recall response When a manufacturer, etc. requests a product recall (recall) regarding a product, etc. that a customer purchased from our company, please provide the contact information of the customer who purchased the product, etc. to the manufacturer, etc. may be disclosed.

④Provision to academic institutions, etc. Information may be provided to academic research institutions, etc. for analysis with the aim of research and development of pharmaceuticals and improving the quality of medical care.

⑤ Provision to advertising distribution companies, etc. We may provide some of the customer information received regarding the drug store business, dispensing pharmacy business, and dispensing support business to advertising distribution companies, etc. Please note that the information provided does not include information that could identify a specific individual, such as address, name, email address, etc.

⑥Joint use Please refer to "3. About joint use of personal information."

7. Handling of anonymously processed information Our group creates anonymously processed information from customers' personal information that is processed so that customers cannot be identified. We also plan to continue creating similar anonymously processed information in the future. The items of personal information included in anonymously processed information are as follows. Year of birth, gender, date of joining, date of withdrawal, purchase information, address (up to prefecture) Additionally, the above anonymously processed information may be provided to a third party using a secure transmission method. Both our group and the third parties to which we provide anonymously processed information take safety control measures and manage it appropriately.

8.Revision of Privacy Policy Our group may review this privacy policy from time to time and revise it without prior notice. The revised privacy policy will be promptly posted on our group's website, etc., and will become effective at the time of posting.

9. Where to send inquiries and complaints If you have any inquiries or complaints regarding our group's handling of personal information, please contact us below.

Reception hours 09:00-17:00 (closed on Saturdays, Sundays, and holidays)

Phone number 0826-36-3030

Geihoku Pharmacy Co., Ltd.

731-2431

208-4 Kojinbaru, Kitahiroshima-machi, Yamagata-gun, Hiroshima Prefecture

Representative Director Ayako Miyamoto

Handling of personal information on the website

1.About the technology used on the website

◎Use of Cookies, etc. Our website, official apps, and other internet services are designed to make your visit more convenient and provide better services when you access our website again. We collect information about your IP address, your mobile device's identification number (if accessing from a mobile device, etc.), and your access history using cookie technology. Cookies are a technology that allows web servers to identify your computer, but they do not identify you personally. You can also limit the use of cookies. Please note that in that case, some services may not be available.

◎Use of statistical tools Some pages on our website use statistical tools to understand overall customer access trends. The information obtained by this statistical tool will be used for purposes such as improving the website.

2.About website security

The pages on our website where customers provide personal information use a mechanism called SSL (Secure Socket Layer) that encrypts and communicates data. Even if someone intercepts the information, there is no need to worry about the contents being stolen. Additionally, we use a system called a firewall to prevent unauthorized access to server data. We take every possible measure to manage and protect the personal information of our registered customers using these technologies so that it does not leak to outside parties. In addition, our company has built virus checking measures and takes the utmost care. However, we do not guarantee that e-mails, content, etc. sent from websites, apps, servers, domains, etc. operated by our company will not contain harmful substances such as viruses.

3. Effects of refusing to provide information on the website (can be used even without registration) Customers can use our website even if they do not register or provide their personal information. . However, in that case, you may not be able to use certain services. Additionally, if you have not entered your ID or password, you may be frequently asked for your ID or password. Regarding the handling of information on the Geihoku Pharmacy Co., Ltd. official app

1. Name of the app provider, etc. from which information will be obtained Geihoku Pharmacy Co., Ltd.

2. Information acquired The information acquired by the Geihoku Pharmacy Co., Ltd. official app is as follows.

Items to be entered by the customer himself/herself

·full name

・Furigana

·post code

·address

·telephone number

・Email address (either PC or mobile) Items to be obtained from the customer's device

·location information

・Photographed images (for receiving prescriptions) Information obtained by our company

·purchase history

・Message delivery record

・App usage history Information obtained from other services set up for collaboration

·Your worries

3.Method of notification/publication

The handling of personal information in the official app of Geihoku Pharmacy Co., Ltd. will be notified and announced in this privacy policy.

4.Purpose of use

・To send information to specified terminals when distributing coupons and notification information.

・To deliver targeted coupons and notifications based on coupon usage status, place of residence, and usage history information.

・To provide benefits such as points based on app usage status

・To perform reception using photographed prescriptions

・To conduct marketing research and analysis in order to improve products and services, etc. using transaction history, browsing history, etc.

・To improve the app and analyze usage status using transaction history, browsing history, etc.

・To provide information to advertising distribution companies, etc. (Used for the advertising distribution services of such companies. The information provided does not include information that could identify a specific individual.)

・User Support 5.Using the Information Collection Module Information on the Geihoku Pharmacy Co., Ltd. official app is collected using a module provided by Shopify.