Terms of service

Chapter 1 General Provisions Article 1 (Application of these Terms)

1. These terms and conditions apply to the Company and service users (hereinafter referred to as ``Usage'') regarding the use of this site and the various services provided by the Company through this site (including the services specified in Chapter 2; hereinafter referred to as ``Services''). Users shall comply with these Terms in good faith. However, if there are special provisions in these Terms or if there are individual provisions regarding this site or service, those provisions shall take precedence.

2. If a user uses this site or service, it will be deemed that the user has accepted these terms.

Article 2 (Changes to these Terms)

1. These Terms shall apply to members who use this Service.

2. The Company may change these Terms without obtaining prior consent from members pursuant to the provisions of Article 548-4 of the Civil Code.

Article 3 (Prohibited matters)

Users shall not engage in any of the acts specified in the following items when using this site or services.

(1) Acts that infringe on copyrights and other intellectual property rights owned by third parties or our company

(2) Acts that infringe on the property, portrait rights, privacy, etc. of a third party or our company

(3) Acts that slander a third party or our company

(4) Acts that participate in or encourage criminal acts

(5) Acts that violate public order and morals

(6) Election campaigning or similar acts

(7) Entering false information when using the service

(8) Acts of using another person's name or a false login ID and password

(9) Acts that impede the operation of the service or damage the credibility of this website

(10) Acts of falsifying information regarding our company or services, or information provided through services.

(11) Acts of transmitting or writing harmful computer programs, etc.

(12) Acts that harm minors

(13) Unless approved by our company, use information or products obtained through this site or service for commercial purposes (regardless of the form of use, reproduction, duplication, copying, sale, resale, etc.) . Also, causing a third party to perform similar acts.

(14) Business activities using the service, use for profit purposes, and use for the purpose of preparation.

(15) Acts that violate laws and regulations

(16) Other acts that our company determines may fall under any of the preceding items.

Article 4 (Suspension of Service)

If a user falls under any of the following items, the Company may suspend the provision of services, suspend shipment of products, or take other measures deemed necessary by the Company without prior notice to the user. I assume that.

(1) If you violate these Terms or are found to have violated these Terms in the past

(2) If you commit any of the acts set forth in Article 3 (Prohibited Matters)

(3) When the Company reasonably determines that there is an act of betrayal and that it is unavoidable to take measures such as suspension of service provision.

(4) If there are other reasons similar to the preceding items.

Article 5 (Copyright)

1. Users shall not copy, sell, or publish any information provided through this site or service in any way beyond the scope of their own personal use as stipulated in copyright law without obtaining the consent of the right holder. You may not use it yourself or allow a third party to use it for any other purpose.

2. If a problem occurs in violation of this article, the user shall resolve the problem at his or her own responsibility and expense, and shall not cause any inconvenience or damage to the Company.

Article 6 (Use of provided information by our company)

The User shall notify the Company of the texts and other information (including text, images, sounds, and combinations thereof) provided by the User in connection with the Service. I hereby consent in advance to grant you the right to use (including modification, deletion, reproduction, publication, transmission, distribution, transfer, loan, translation, and adaptation) free of charge and non-exclusively without seeking the consent of . Please note that this provision does not promise the user that the Company will use the information. Furthermore, the User shall not exercise the moral rights of the author with respect to such information.

Article 7 (Temporary suspension)

In the event that any of the following items apply, the Company may temporarily suspend this site or service without prior notice to the user. Even if the provision of this site or services is delayed or interrupted for any reason, the Company will not be held responsible for any damages incurred by users or other third parties as a result of this.

(1) When conducting regular or emergency maintenance of the system of this site or service

(2) If this site or service cannot be provided due to a natural disaster such as an earthquake, eruption, flood, or tsunami.

(3) In the event that we are unable to provide this website or services due to war, disturbance, riot, disturbance, labor dispute, or other unforeseen circumstances.

(4) In other cases where the Company deems it necessary to temporarily suspend this site or service due to operational or technical reasons.

Article 8 (Personal information)

The handling of personal information acquired by the Company in connection with this site or service shall be in accordance with the separately established "Privacy Policy."

Article 9 (Deletion of information, etc.) Information registered by users and information accumulated through the use of services will be deleted if the period or storage capacity specified by the company is exceeded, or if it is necessary for the operation or maintenance of this site or service. If so, it may be deleted without prior notice to the user.

Article 10 (Disclaimer)

1. In addition to Article 9 (Deletion of Information, etc.), the Company shall provide Users with information, etc. (advertisements displayed on the network) provided by the Company or third parties through the quality of the services provided, the system related to the services, and the services. (including the information contained in this website), we do not make any guarantees regarding its completeness, reliability, or usefulness.

2. Our company will not be held responsible for any damage (including physical, mental, or property damage) caused to the user due to the information provided. Users shall not make any claims against the Company for such damages.

3. We do not take any responsibility for the exchange of information with other users through this site or service, nor for any actions that occur in connection therewith.

Article 11 (Compensation for damages)

Our company shall not be liable to users for any damage caused by the use of this site or services. If a user causes damage to a third party through the use of this site or service, the user shall resolve the matter at his or her own responsibility and expense and shall not cause any damage to the company. If a user causes damage to the Company through an act that violates these Terms or through fraudulent or illegal acts, the Company may claim compensation for the damage from the user. 　

Online store Article 12 (Scope of application)

The provisions of this chapter shall apply to the shopping service in the online store provided by the Company on this site (hereinafter referred to as the "Service" in this chapter).

Article 13 (Users) Those who wish to use this service must first register as a member of Geihoku Pharmacy in accordance with the provisions of the Terms of Use.

Article 14 (Scope of service provision) The scope of provision of this service is within Japan. Therefore, please note that we are unable to ship products outside of Japan. Please note that it is possible to receive orders from outside Japan.

Article 15 (Establishment of individual contract)

1. An individual sales contract comes into effect when the user declares his/her intention to place an order (by pressing the "Place Order" button on this service; the same applies hereinafter) and the Company accepts this. Our consent shall be deemed to have been given when we notify you by email that the product you ordered has been shipped to the address specified by you.

2. Users may not express their intention to place an order that falls under each of the following items.

(1) Declaration of intention to order for resale purposes

(2) Expression of intention to order in the manner specified in item 1 ① to ③ of the following paragraph for products with purchase quantity restrictions.

(3) Expression of intent to place an order in a manner that violates these terms and conditions

3. Our company may refuse to consent if any of the following items apply.

(1) When the same user expresses an intention to order a large quantity of products (including, but not limited to, the cases described in ① to ③ below). Please note that our company can reasonably determine whether or not this falls under the category of "indication of intention to order a large number of products by the same user." ① In the case of one declaration of intention ② In the case of multiple declarations of intention by the same user ③ Even if the intention is expressed by multiple user IDs, if the destination of the product is the same, credit card for payment are the same or have the same name, or when the Company reasonably determines that they are substantially the same user.

(2) If the intention to place an order is expressed in violation of these terms and conditions

(3) If our company displays an incorrect price

(4) In other cases where the Company reasonably determines that consent is inappropriate.

Four. According to the preceding paragraph, if the Company does not express its intention to consent, and the user has already paid the amount equivalent to the price for the product he or she intended to order (convenience store payment, electronic money payment, etc.), the Company will We will refund the amount to the user. In this case, all costs required for refund will be borne by the user.

Article 16 (Product Price)

The price of the product shall be the price displayed at the time the user expressed his/her intention to place an order.

Article 17 (Cancellation/return after order)

1. The handling of cancellations and returns due to the user's convenience after an order is completed is as follows.

(1) As a general rule, you are free to cancel your order before the order confirmation email is sent.

(2) After the order confirmation email is sent, it cannot be canceled before delivery. Once you receive the item, please complete the return procedure. In this case, all costs required for returns and refunds shall be borne by the user.

(3) After delivery If you contact us within 8 days after delivery, you may return the product, but all costs required for returns and refunds will be borne by the user. As a general rule, returns cannot be made if more than 8 days have passed since delivery.

2. Please refer to the FAQ for information on how to cancel or return an item.

Article 18 (Delivery)

1. Delivery of the product is completed when the product is delivered to the delivery address specified by the user when placing the order (hereinafter referred to as the "designated delivery address") and the user or a person related to the user receives the product. To do. If the designated delivery destination is equipped with facilities such as a delivery box (hereinafter referred to as "delivery box, etc.") where you can leave your luggage, the same shall apply when you leave the product in the delivery box, etc. (hereinafter referred to as "delivery box, etc."). (This is referred to as "receipt" of the goods.)

2. Even if there is no justifiable reason, the delivery described in the preceding paragraph is not completed within 7 days after the product is delivered to the designated delivery address (including when the user is absent) due to circumstances on the user's side. In this case, the transaction related to the product will be deemed to have been cancelled. In this case, the cost of shipping and storing the product will be borne by the user.

3. The specified delivery time is a guideline for the delivery of the product to the user by the Company, and does not guarantee that the product will be delivered within the specified time. Therefore, we will not be held responsible for any delay if we are unable to deliver within the specified time.

Four. The Company outsources delivery to a transportation company, etc. affiliated with the Company. Please contact each shipping company for details on what to do if the package is delivered while you are not present.

Article 19 (Payment)

Users can pay for products using the methods specified by our company, such as credit card, PayPay, web convenience store, carrier payment, etc. Please see our FAQ for more information.

Article 21 (Risk Bearing)

The risk of loss, damage, or defacement of the product shall be borne by the Company before receipt of the product, and shall be borne by the user after receipt.

Article 22 (Inspection)

1. When the User receives the Product, the User shall promptly inspect the Product for its type, quantity, presence of defects, etc.

2. If, as a result of the inspection described in the preceding paragraph, it is found that there is a product error, an excess or deficiency in quantity, a defect, etc., the Company shall be promptly notified to that effect. In addition, the response in this case will be as stipulated in Article 23 (Returns/Refunds) No. 1.

Article 23 (Returns/Refunds)

In addition to the provisions set forth in Article 17 (Cancellation and Returns after Order), product returns and refunds are as follows.

(1) The user may return the product if the product is damaged (defective product), incorrect product, etc. due to reasons attributable to our company. In this case, the user has the option of canceling the sales contract and requesting a refund of the purchase price, or not canceling the sales contract and requesting re-delivery. In this case, all costs required for returns, refunds, and redelivery will be borne by our company.

(2) In other cases where our company specifically approves, you may return the product and receive a refund. In that case, the cost of return/refund will be borne by the user.

Article 24 (Cancellation of individual contract)

If any of the following items apply, the Company may cancel an individual sales contract without any prior notice. In addition, except in the case of item 8, all costs required for returns and refunds shall be borne by the user.

(1) If the user violates these Terms

(2) When a credit card company designated by the user contacts the user to the effect that the credit card has defaulted.

(3) If you fail to pay for the product

(4) If the user is subject to seizure, provisional seizure, provisional disposition, compulsory execution, auction, or disposition of delinquent taxes and public dues, or if the user files a petition for commencement of civil rehabilitation proceedings, commencement of bankruptcy proceedings, etc.

(5) If debt consolidation procedures are entered into, whether voluntarily or legally required.

(6) If circumstances arise that allow us to determine that the user does not have the ability to pay.

(7) If the product cannot be delivered due to unknown destination or long-term absence

(8) If the product related to the order is no longer manufactured.

(9) If any of the reasons specified in Article 15 (Establishment of Individual Contract), Paragraph 3 apply.

(10) In other cases where the Company reasonably determines that there is a risk of falling under any of the preceding items.

Article 25 (Disclaimer)

1. We are not responsible for delivery failures or delivery delays due to causes not attributable to our company, such as natural disasters, wars, transportation disruptions, etc.

2. Our company is not responsible for delivery failures or delivery delays due to errors in the information registered by users. In this case, if the Company suffers any damage, the User shall compensate for the damage.

Chapter 4

Others Article 34 (Others)

In addition to the provisions of these Terms, details of the Service shall be stated or determined in the FAQ posted on this site.

Article 35 (Dispute resolution)

The governing law of these terms and conditions shall be Japanese law. In addition, for any disputes that arise between our company and you in connection with this site or service, or these terms and conditions, the Hiroshima District Court will have the exclusive jurisdiction of the first instance.